SMARTCUSTOMERSERVICE.COM Smart Customer Service

smartcustomerservice.com Website Information

Daily Unique Visits: 1,338

Daily Page Views: 2,676

Income Per Day: $8

Estimated Value: $1,920

This website is located in United States and is using following IP address 71.188.75.15. See the complete list of popular websites hosted in United States.

smartcustomerservice.com is registered under .COM top-level domain. Please check other sites in .COM zone.

Website smartcustomerservice.com is using the following name servers:

  • ns1.domaindiscover.com
  • ns2.domaindiscover.com

and is probably hosted by UUNET - MCI Communications Services, Inc. d/b/a Verizon Business, US. See the full list of other websites hosted by UUNET - MCI Communications Services, Inc. d/b/a Verizon Business, US.

The highest website smartcustomerservice.com position in Alexa rank database was 87673 and the lowest rank position was 999546. Current position of smartcustomerservice.com in Alexa rank database is 536051.

Desktop speed score of smartcustomerservice.com (71/100) is better than the results of 52.66% of other sites and shows that the page desktop performance can be improved.

Mobile usability score of smartcustomerservice.com (63/100) is better than the results of 9.16% of other sites and means that the page is not mobile-friendly.

Mobile speed score of smartcustomerservice.com (49/100) is better than the results of 31.99% of other sites and shows that the landing page performance on mobile devices is poor and can be improved.

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smartcustomerservice.com Alexa Rank

The traffic rank is based on three months of aggregated historical traffic data from millions of Alexa Toolbar users and is a combined measure of page views and users.


smartcustomerservice.com whois

WHOIS gives you the ability to lookup any generic domains to find out the registered domain holder. WHOIS database are provided for information purposes only. It allows the public to check whether a specific domain name is still available or not and to obtain information related to the registration records of existing domain names.


Domain Name: SMARTCUSTOMERSERVICE.COM
Registry Domain ID: 1719630617_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.domaindiscover.com
Registrar URL: http://tierra.net
Updated Date: 2022-04-01T19:56:34Z
Creation Date: 2012-05-11T11:22:15Z
Registry Expiry Date: 2025-05-11T11:22:15Z
Registrar: DomainSpot LLC
Registrar IANA ID: 86
Registrar Abuse Contact Email: icann-abuse-reports@tierra.net
Registrar Abuse Contact Phone: 6193932105
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Name Server: NS1.DOMAINDISCOVER.COM
Name Server: NS2.DOMAINDISCOVER.COM
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2022-04-04T18:42:50Z

smartcustomerservice.com server information

Servers Location

smartcustomerservice.com desktop page speed rank

Last tested: 2019-10-13


Desktop Speed Medium
71/100

smartcustomerservice.com Desktop Speed Test Quick Summary


priority - 24Eliminate render-blocking JavaScript and CSS in above-the-fold content

Your page has 3 blocking script resources and 6 blocking CSS resources. This causes a delay in rendering your page.

Remove render-blocking JavaScript:

http://smartcustomerservice.com/scripts/jquery/jquery-1.7.2.js
https://securepubads.g.doubleclick.net/gpt/pubads_…2019100301.js?21064579
https://adservice.google.com/adsid/integrator.sync…artcustomerservice.com

Optimize CSS Delivery of the following:

http://www.smartcustomerservice.com/styles/default.css?d=20131028
http://www.smartcustomerservice.com/styles/navigation.css?d=20140505
http://www.smartcustomerservice.com/styles/dropdownpanel.css
http://www.smartcustomerservice.com/styles/modal.css?d=20130425
http://fonts.googleapis.com/css?family=Lato:300,400
http://fonts.googleapis.com/css?family=Roboto:100,300,400,500

priority - 8Leverage browser caching

Setting an expiry date or a maximum age in the HTTP headers for static resources instructs the browser to load previously downloaded resources from local disk rather than over the network.

Leverage browser caching for the following cacheable resources:

http://conferences.infotoday.com/images/socialmedi…32x32-Circle-49-FB.png (expiration not specified)
http://conferences.infotoday.com/images/socialmedi…32x32-Circle-49-LI.png (expiration not specified)
http://conferences.infotoday.com/images/socialmedi…32x32-Circle-49-TW.png (expiration not specified)
http://smartcustomerservice.com/interstitial/closeit.gif (expiration not specified)
http://smartcustomerservice.com/scripts/jquery/jquery-1.7.2.js (expiration not specified)
http://www.smartcustomerservice.com/images/structure/bg.png (expiration not specified)
http://www.smartcustomerservice.com/images/structure/bg_section_bar.png (expiration not specified)
http://www.smartcustomerservice.com/images/structure/logo.png (expiration not specified)
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priority - 5Optimize images

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priority - 3Minify JavaScript

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Minify JavaScript for the following resources to reduce their size by 34KiB (46% reduction).

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priority - 0Minify HTML

Compacting HTML code, including any inline JavaScript and CSS contained in it, can save many bytes of data and speed up download and parse times.

Minify HTML for the following resources to reduce their size by 1.3KiB (12% reduction).

Minifying http://smartcustomerservice.com/ could save 1.3KiB (12% reduction) after compression.

priority - 0Minify CSS

Compacting CSS code can save many bytes of data and speed up download and parse times.

Minify CSS for the following resources to reduce their size by 770B (23% reduction).

Minifying http://www.smartcustomerservice.com/styles/default.css?d=20131028 could save 389B (23% reduction) after compression.
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smartcustomerservice.com Desktop Resource Breakdown

Total Resources67
Number of Hosts14
Static Resources43
JavaScript Resources15
CSS Resources7

smartcustomerservice.com mobile page speed rank

Last tested: 2019-08-15


Mobile Speed Bad
49/100

smartcustomerservice.com Mobile Speed Test Quick Summary


priority - 96Eliminate render-blocking JavaScript and CSS in above-the-fold content

Your page has 3 blocking script resources and 6 blocking CSS resources. This causes a delay in rendering your page.

Remove render-blocking JavaScript:

http://smartcustomerservice.com/scripts/jquery/jquery-1.7.2.js
https://securepubads.g.doubleclick.net/gpt/pubads_impl_2019080801.js
https://adservice.google.com/adsid/integrator.sync…artcustomerservice.com

Optimize CSS Delivery of the following:

http://www.smartcustomerservice.com/styles/default.css?d=20131028
http://www.smartcustomerservice.com/styles/navigation.css?d=20140505
http://www.smartcustomerservice.com/styles/dropdownpanel.css
http://www.smartcustomerservice.com/styles/modal.css?d=20130425
http://fonts.googleapis.com/css?family=Lato:300,400
http://fonts.googleapis.com/css?family=Roboto:100,300,400,500

priority - 13Leverage browser caching

Setting an expiry date or a maximum age in the HTTP headers for static resources instructs the browser to load previously downloaded resources from local disk rather than over the network.

Leverage browser caching for the following cacheable resources:

http://conferences.infotoday.com/images/socialmedi…32x32-Circle-49-FB.png (expiration not specified)
http://conferences.infotoday.com/images/socialmedi…32x32-Circle-49-LI.png (expiration not specified)
http://conferences.infotoday.com/images/socialmedi…32x32-Circle-49-TW.png (expiration not specified)
http://smartcustomerservice.com/interstitial/closeit.gif (expiration not specified)
http://smartcustomerservice.com/scripts/jquery/jquery-1.7.2.js (expiration not specified)
http://www.smartcustomerservice.com/images/structure/bg.png (expiration not specified)
http://www.smartcustomerservice.com/images/structure/bg_section_bar.png (expiration not specified)
http://www.smartcustomerservice.com/images/structure/logo.png (expiration not specified)
http://www.smartcustomerservice.com/images/structure/logo_200.png (expiration not specified)
http://www.smartcustomerservice.com/interstitial/blackdot.gif (expiration not specified)
http://www.smartcustomerservice.com/interstitial/interstitial.css (expiration not specified)
http://www.smartcustomerservice.com/interstitial/interstitial.js (expiration not specified)
http://www.smartcustomerservice.com/styles/dropdownpanel.css (expiration not specified)
http://www.googletagservices.com/tag/js/gpt.js (15 minutes)
https://www.googletagservices.com/activeview/js/cu…osd.js?cb=%2Fr20100101 (50 minutes)
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http://www.google-analytics.com/ga.js (2 hours)

priority - 3Minify JavaScript

Compacting JavaScript code can save many bytes of data and speed up downloading, parsing, and execution time.

Minify JavaScript for the following resources to reduce their size by 34KiB (46% reduction).

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priority - 1Optimize images

Properly formatting and compressing images can save many bytes of data.

Optimize the following images to reduce their size by 11.9KiB (22% reduction).

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priority - 0Minify HTML

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Minify HTML for the following resources to reduce their size by 1.3KiB (12% reduction).

Minifying http://smartcustomerservice.com/ could save 1.3KiB (12% reduction) after compression.

priority - 0Minify CSS

Compacting CSS code can save many bytes of data and speed up download and parse times.

Minify CSS for the following resources to reduce their size by 770B (23% reduction).

Minifying http://www.smartcustomerservice.com/styles/default.css?d=20131028 could save 389B (23% reduction) after compression.
Minifying http://www.smartcustomerservice.com/styles/navigation.css?d=20140505 could save 155B (19% reduction) after compression.
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smartcustomerservice.com Mobile Resource Breakdown

Total Resources65
Number of Hosts15
Static Resources43
JavaScript Resources15
CSS Resources7

smartcustomerservice.com mobile page usability

Last tested: 2019-08-15


Mobile Usability Bad
63/100

smartcustomerservice.com Mobile Usability Test Quick Summary


priority - 37Use legible font sizes

The following text on your page renders in a way that may be difficult for some of your visitors to read. Use legible font sizes to provide a better user experience.

The following text fragments have a small font size. Increase the font size to make them more legible.

Smart Customer…ice Conference and 2 others render only 5 pixels tall (12 CSS pixels).

Industries and 3 others render only 6 pixels tall (16 CSS pixels).

Events & Programs and 3 others render only 6 pixels tall (16 CSS pixels).

CONNECT WITH and 7 others render only 6 pixels tall (15 CSS pixels).

NEWSLETTER and 8 others render only 6 pixels tall (15 CSS pixels).

TIFFANY FOUNTA…EMILY POTOSKY and 5 others render only 4 pixels tall (11 CSS pixels).

What Customer…tual Customers and 5 others render only 6 pixels tall (16 CSS pixels).

Microsoft has…ublic preview. and 12 others render only 5 pixels tall (14 CSS pixels).

More Content Library and 5 others render only 5 pixels tall (14 CSS pixels).

Twilio Launche…el Connections and 19 others render only 5 pixels tall (13 CSS pixels).

AUGUST 14, 2019 renders only 4 pixels tall (11 CSS pixels).

The Enhanced S…itional value. renders only 7 pixels tall (17 CSS pixels).

Quiq Raises $1…r Service Tool and 9 others render only 7 pixels tall (19 CSS pixels).

MARIA MINSKER | AUG 09, 2019 and 6 others render only 4 pixels tall (11 CSS pixels).

More News Features renders only 5 pixels tall (14 CSS pixels).

Periodically,…sing partners. and 1 others render only 5 pixels tall (14 CSS pixels).

Smart Customer…rvice Bulletin and 1 others render only 5 pixels tall (14 CSS pixels).

Receive custom…expert advice. renders only 5 pixels tall (14 CSS pixels).

@SmartCustServ renders only 5 pixels tall (14 CSS pixels).

Customer Suppo…And Engagement and 10 others render only 5 pixels tall (13 CSS pixels).

Breaking news,…e experiences. renders only 5 pixels tall (14 CSS pixels).
Problems with…se contact the and 8 others render only 5 pixels tall (14 CSS pixels).
PRIVACY/COOKIES POLICY renders only 5 pixels tall (14 CSS pixels).
Database Trend…d Applications and 41 others render only 5 pixels tall (14 CSS pixels).
webmaster renders only 5 pixels tall (14 CSS pixels).

priority - 10Configure the viewport

Your page does not have a viewport specified. This causes mobile devices to render your page as it would appear on a desktop browser, scaling it down to fit on a mobile screen. Configure a viewport to allow your page to render properly on all devices.

priority - 10Size tap targets appropriately

Some of the links/buttons on your webpage may be too small for a user to easily tap on a touchscreen. Consider making these tap targets larger to provide a better user experience.

The following tap targets are close to other nearby tap targets and may need additional spacing around them.

The tap target <input id="btnSearch" type="button"> is close to 1 other tap targets.

The tap target <a href="http://www.sma…cs-133541.aspx">FrontdeskAI Ad…ment Analytics</a> and 19 others are close to other tap targets.

The tap target <a href="http://www.sma…es/News-Briefs">More News Briefs</a> and 3 others are close to other tap targets.

The tap target <label for="txtEmail">Email:</label> is close to 2 other tap targets.

The tap target <input id="txtEmail"> is close to 1 other tap targets.

The tap target <input id="chkWeekly" type="checkbox"> is close to 1 other tap targets.

The tap target <label for="chkWeekly">Smart Customer Service eWeekly</label> is close to 1 other tap targets.

The tap target <a href="https://www.fa…rtCustService/"></a> and 2 others are close to other tap targets.

The tap target <a href="http://www.sma…Engagement.htm">Customer Suppo…and Engagement</a> and 10 others are close to other tap targets.

The tap target <a href="http://www.sma…ytics_497.aspx">Analytics</a> and 42 others are close to other tap targets.

priority - 3Size content to viewport

The page content is too wide for the viewport, forcing the user to scroll horizontally. Size the page content to the viewport to provide a better user experience.

The page content is 1,000 CSS pixels wide, but the viewport is only 980 CSS pixels wide. The following elements fall outside the viewport:

The element <a href="http://www.speechtechmag.com">speechtechmag.com</a> falls outside the viewport.
The element <iframe id="google_ads_ifr…derboard-Top_0" name="google_ads_ifr…derboard-Top_0"> falls outside the viewport.
The element <input id="btnSearch" type="button"> falls outside the viewport.
The element <div id="content">Expert Advice…Partners&#39; Role</div> falls outside the viewport.
The element <div id="copyright">Problems with…the webmaster.</div> falls outside the viewport.

smartcustomerservice.com HTML validation

Errors

Attribute “xmlns:og” not allowed here.

Line: 4 Column: 16 - 220
"...TYPE html> <html id="ctl00_PageTemplateHtml" lang="en" itemscope="itemscope" xmlns="http://www.w3.org/1999/xhtml" xmlns:og="http://opengraphprotocol.org/schema/" xmlns:fb="http://ogp.me/ns/fb#" itemtype="http://schema.org/WebPage"> <me..."

Attribute “xmlns:fb” not allowed here.

Line: 4 Column: 16 - 220
"...TYPE html> <html id="ctl00_PageTemplateHtml" lang="en" itemscope="itemscope" xmlns="http://www.w3.org/1999/xhtml" xmlns:og="http://opengraphprotocol.org/schema/" xmlns:fb="http://ogp.me/ns/fb#" itemtype="http://schema.org/WebPage"> <me..."

Start tag “head” seen but an element of the same type was already open.

Line: 11 Column: 1 - 34
"...vice"/> <head id="ctl00_PageTemplateHead"> <!-- ..."

Using the “meta” element to specify the document-wide default language is obsolete. Consider specifying the language on the root element instead.

Line: 14 Column: 1 - 54
"...utf-8" /> <meta http-equiv="content-language" content="en-US" /> <meta..."

The “border” attribute on the “table” element is obsolete. Use CSS instead.

Line: 148 Column: 21 - 63
"... <table class="clsCategoryTable" border="0"> <tr>..." Line: 160 Column: 21 - 63
"... <table class="clsCategoryTable" border="0"> <tr>..."

The “valign” attribute on the “td” element is obsolete. Use CSS instead.

Line: 550 Column: 9 - 23
"...> <tr> <td valign="top"><input..." Line: 557 Column: 9 - 23
"...> <tr> <td valign="top"><input..."

No space between attributes.

Line: 652 Column: - 32
"...<a title='What's Hot in Sales ..."

Quote “'” in attribute name. Probable cause: Matching quote missing somewhere earlier.

Line: 652 Column: - 57
"...ales Enablement' href="http://..."

Attribute “s” not allowed on element “a” at this point.

Line: 652 Column: 17 - 149
"... <a title='What's Hot in Sales Enablement' href="http://www.smartcustomerservice.com/Webinars/1131-Whats-Hot-in-Sales-Enablement.htm"> ..."

Attribute “hot” not allowed on element “a” at this point.

Line: 652 Column: 17 - 149
"... <a title='What's Hot in Sales Enablement' href="http://www.smartcustomerservice.com/Webinars/1131-Whats-Hot-in-Sales-Enablement.htm"> ..."

Attribute “in” not allowed on element “a” at this point.

Line: 652 Column: 17 - 149
"... <a title='What's Hot in Sales Enablement' href="http://www.smartcustomerservice.com/Webinars/1131-Whats-Hot-in-Sales-Enablement.htm"> ..."

Attribute “sales” not allowed on element “a” at this point.

Line: 652 Column: 17 - 149
"... <a title='What's Hot in Sales Enablement' href="http://www.smartcustomerservice.com/Webinars/1131-Whats-Hot-in-Sales-Enablement.htm"> ..."

Attribute “enablement'” not allowed on element “a” at this point.

Line: 652 Column: 17 - 149
"... <a title='What's Hot in Sales Enablement' href="http://www.smartcustomerservice.com/Webinars/1131-Whats-Hot-in-Sales-Enablement.htm"> ..."

Duplicate ID “col1”.

Line: 911 Column: 7 - 20
"...h2> <ul id="col1"> ..."

Warnings

Attribute with the local name “xmlns:og” is not serializable as XML 1.0.

Line: 4 Column: 16 - 220
"...TYPE html> <html id="ctl00_PageTemplateHtml" lang="en" itemscope="itemscope" xmlns="http://www.w3.org/1999/xhtml" xmlns:og="http://opengraphprotocol.org/schema/" xmlns:fb="http://ogp.me/ns/fb#" itemtype="http://schema.org/WebPage"> <me..."

Attribute with the local name “xmlns:fb” is not serializable as XML 1.0.

Line: 4 Column: 16 - 220
"...TYPE html> <html id="ctl00_PageTemplateHtml" lang="en" itemscope="itemscope" xmlns="http://www.w3.org/1999/xhtml" xmlns:og="http://opengraphprotocol.org/schema/" xmlns:fb="http://ogp.me/ns/fb#" itemtype="http://schema.org/WebPage"> <me..."

Attribute “enablement'” is not serializable as XML 1.0.

Line: 652 Column: 17 - 149
"... <a title='What's Hot in Sales Enablement' href="http://www.smartcustomerservice.com/Webinars/1131-Whats-Hot-in-Sales-Enablement.htm"> ..."

The first occurrence of ID “col1” was here.

Line: 876 Column: 9 - 22
"...> <ul id="col1"> ..."

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smartcustomerservice.com Ping

Ping is a computer network administration software utility used to test the reachability of a host on an Internet Protocol (IP) network. It measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source.


smartcustomerservice.com TRACEROUTE

Traceroute is a computer network diagnostic tool for displaying the route (path) and measuring transit delays of packets across an Internet Protocol (IP) network. The history of the route is recorded as the round-trip times of the packets received from each successive host (remote node) in the route (path); the sum of the mean times in each hop is a measure of the total time spent to establish the connection. Traceroute proceeds unless all (three) sent packets are lost more than twice, then the connection is lost and the route cannot be evaluated.