KAYAKO.COM Kayako — A Help Desk Software Platform

kayako.com Website Information

Daily Unique Visits: 82,526

Daily Page Views: 495,156

Income Per Day: $990

Estimated Value: $712,800

kayako.com is registered under .COM top-level domain. Please check other sites in .COM zone.

No name server records were found.

and is probably hosted by CLOUDFLARESPECTRUM Cloudflare, Inc., GB. See the full list of other websites hosted by CLOUDFLARESPECTRUM Cloudflare, Inc., GB.

The highest website kayako.com position in Alexa rank database was 15843 and the lowest rank position was 17808. Current position of kayako.com in Alexa rank database is 17379.

Desktop speed score of kayako.com (76/100) is better than the results of 61.81% of other sites and shows that the page desktop performance can be improved.

Mobile usability score of kayako.com (99/100) is better than the results of 79.46% of other sites and means that the page is mobile-friendly.

Mobile speed score of kayako.com (73/100) is better than the results of 81.47% of other sites and shows that the landing page performance on mobile devices is poor and can be improved.

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kayako.com Alexa Rank

The traffic rank is based on three months of aggregated historical traffic data from millions of Alexa Toolbar users and is a combined measure of page views and users.


kayako.com whois

WHOIS gives you the ability to lookup any generic domains to find out the registered domain holder. WHOIS database are provided for information purposes only. It allows the public to check whether a specific domain name is still available or not and to obtain information related to the registration records of existing domain names.


Domain Name: KAYAKO.COM
Registry Domain ID: 32429074_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.wildwestdomains.com
Registrar URL: http://www.wildwestdomains.com
Updated Date: 2024-08-06T08:53:53Z
Creation Date: 2000-08-06T01:09:03Z
Registry Expiry Date: 2026-08-06T01:09:03Z
Registrar: Wild West Domains, LLC
Registrar IANA ID: 440
Registrar Abuse Contact Email: abuse@wildwestdomains.com
Registrar Abuse Contact Phone: 480-624-2505
Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
Domain Status: clientRenewProhibited https://icann.org/epp#clientRenewProhibited
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
Name Server: NS-1487.AWSDNS-57.ORG
Name Server: NS-1727.AWSDNS-23.CO.UK
Name Server: NS-355.AWSDNS-44.COM
Name Server: NS-980.AWSDNS-58.NET
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2024-09-09T12:57:39Z

kayako.com server information

Servers Location

kayako.com desktop page speed rank

Last tested: 2016-06-13


Desktop Speed Medium
76/100

kayako.com Desktop Speed Test Quick Summary


priority - 10Leverage browser caching

Setting an expiry date or a maximum age in the HTTP headers for static resources instructs the browser to load previously downloaded resources from local disk rather than over the network.

Leverage browser caching for the following cacheable resources:

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priority - 9Optimize images

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priority - 6Eliminate render-blocking JavaScript and CSS in above-the-fold content

Your page has 7 blocking script resources and 2 blocking CSS resources. This causes a delay in rendering your page.

Remove render-blocking JavaScript:

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Optimize CSS Delivery of the following:

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priority - 2Enable compression

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priority - 2Prioritize visible content

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The entire HTML response was not sufficient to render the above-the-fold content. This usually indicates that additional resources, loaded after HTML parsing, were required to render above-the-fold content. Prioritize visible content that is needed for rendering above-the-fold by including it directly in the HTML response.

Only about 17% of the final above-the-fold content could be rendered with the full HTML response.

kayako.com Desktop Resource Breakdown

Total Resources232
Number of Hosts31
Static Resources76
JavaScript Resources157
CSS Resources5

kayako.com mobile page speed rank

Last tested: 2019-12-03


Mobile Speed Medium
73/100

kayako.com Mobile Speed Test Quick Summary


priority - 24Eliminate render-blocking JavaScript and CSS in above-the-fold content

Your page has 1 blocking CSS resources. This causes a delay in rendering your page.

Optimize CSS Delivery of the following:

https://www.kayako.com/_themes/novo/css/novo.min.css?v=1528234538

priority - 11Leverage browser caching

Setting an expiry date or a maximum age in the HTTP headers for static resources instructs the browser to load previously downloaded resources from local disk rather than over the network.

Leverage browser caching for the following cacheable resources:

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priority - 1Reduce server response time

In our test, your server responded in 0.27 seconds.

priority - 0Enable compression

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priority - 0Optimize images

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priority - 0Minify JavaScript

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kayako.com Mobile Resource Breakdown

Total Resources203
Number of Hosts39
Static Resources164
JavaScript Resources35
CSS Resources2

kayako.com mobile page usability

Last tested: 2019-12-03


Mobile Usability Good
99/100

kayako.com Mobile Usability Test Quick Summary


priority - 0Size tap targets appropriately

Some of the links/buttons on your webpage may be too small for a user to easily tap on a touchscreen. Consider making these tap targets larger to provide a better user experience.

The following tap targets are close to other nearby tap targets and may need additional spacing around them.

The tap target <a href="javascript:void(0)" class="activate-websi…_nav__sub--one">Features</a> and 1 others are close to other tap targets.
The tap target <div class="icon__close__background"></div> is close to 2 other tap targets.

The tap target <textarea> is close to 2 other tap targets.

The tap target <button class="mini-button shrink"> is close to 2 other tap targets.

kayako.com HTML validation

Errors

A “meta” element with an “http-equiv” attribute whose value is “X-UA-Compatible” must have a “content” attribute with the value “IE=edge”.

Line: 5 Column: 3 - 64
"...-type"> <meta content="IE=edge,chrome=1" http-equiv="X-UA-Compatible"> <ti..."

Bad value “cleartype” for attribute “http-equiv” on element “meta”.

Line: 9 Column: 3 - 44
"...wport"> <meta content="on" http-equiv="cleartype"> <me..."

A “link” element with a “sizes” attribute must have a “rel” attribute that contains the value “icon” or the value “apple-touch-icon”.

Line: 21 Column: 3 - 111
"...y!" /> <link href="/_themes/novo/img/ico/h/apple-touch-icon.png" rel="apple-touch-icon-precomposed" sizes="114x114"> <li..." Line: 22 Column: 3 - 109
"...4x114"> <link href="/_themes/novo/img/ico/m/apple-touch-icon.png" rel="apple-touch-icon-precomposed" sizes="72x72"> <li..." Line: 25 Column: 3 - 99
"... icon"> <link rel="mask-icon" sizes="any" href="/_themes/novo/img/ico/kayako-pinned.svg" color="#40364D"> <li..."

Bad start tag in “img” in “head”.

Line: 40 Column: 13 - 158
"...<noscript><img height="1" width="1" style="display:none" src="https://q.quora.com/_/ad/f0a307f381fb4ad09cdb6801799eace2/pixel?tag=ViewContent&noscript=1"/></noscr..."

An “img” element must have an “alt” attribute, except under certain conditions. For details, consult guidance on providing text alternatives for images.

Line: 40 Column: 13 - 158
"...<noscript><img height="1" width="1" style="display:none" src="https://q.quora.com/_/ad/f0a307f381fb4ad09cdb6801799eace2/pixel?tag=ViewContent&noscript=1"/></noscr..." Line: 68 Column: 21 - 131
"... Menu<img src="/_themes/novo/img/sitewide-icons/nav_icon--grey.svg" class="website-header__mobile-menu-link__img" /> ..." Line: 75 Column: 114 - 223
"...e">Product<img src="/_themes/novo/img/sitewide-icons/nav_icon_toggle.svg" class="website-header__nav__drop-down-icon" /></a> ..." Line: 87 Column: 109 - 218
"...>Solutions<img src="/_themes/novo/img/sitewide-icons/nav_icon_toggle.svg" class="website-header__nav__drop-down-icon" /></a> ..." Line: 100 Column: 124 - 233
"...link">More<img src="/_themes/novo/img/sitewide-icons/nav_icon_toggle.svg" class="website-header__nav__drop-down-icon" /></a> ..." Line: 288 Column: 25 - 108
"... <img class="icon" src="/_themes/novo/img/homepage/icons/icon--customer_support.svg"> ..." Line: 295 Column: 25 - 109
"... <img class="icon" src="/_themes/novo/img/homepage/icons/icon--internal_helpdesk.svg"> ..." Line: 302 Column: 25 - 104
"... <img class="icon" src="/_themes/novo/img/homepage/icons/icon--shared_inbox.svg"> ..." Line: 309 Column: 25 - 101
"... <img class="icon" src="/_themes/novo/img/homepage/icons/icon--ecommerce.svg"> ..."

Stray end tag “noscript”.

Line: 40 Column: 159 - 169
"...ript=1"/></noscript> <!--..."

Stray end tag “head”.

Line: 43 Column: 2 - 8
"...ode --> </head> <bod..."

Start tag “body” seen but an element of the same type was already open.

Line: 44 Column: 2 - 7
"... </head> <body> ..."

Element “img” is missing required attribute “src”.

Line: 128 Column: 33 - 207
"... <img srcset="_themes/novo/img/homepage/illus--header@1x.png, _themes/novo/img/homepage/illus--header@2x.png 2x" alt="Customer service software used by an agent and customer."> ..." Line: 157 Column: 17 - 141
"... <img srcset="_themes/novo/img/homepage/illu--agent-area@1x.png, _themes/novo/img/homepage/illu--agent-area@2x.png 2x" alt=""> ..." Line: 184 Column: 29 - 211
"... <img class="img old" srcset="_themes/novo/img/homepage/illu--the-old-way@1x.png, _themes/novo/img/homepage/illu--the-old-way@2x.png 2x" alt="Agent stressed by bad help desk software"> ..." Line: 193 Column: 29 - 247
"... <img class="img new mini-margin" srcset="_themes/novo/img/homepage/illu--the-new-way@1x.png, _themes/novo/img/homepage/illu--the-new-way@2x.png 2x" alt="Easy support experience because of effortless help desk software"> ..." Line: 227 Column: 25 - 246
"... <img class="img" srcset="_themes/novo/img/homepage/visual--smooth-effortless@1x.png, _themes/novo/img/homepage/visual--smooth-effortless@2x.png 2x" alt="Live chat that connects into multichannel customer support software"> ..." Line: 251 Column: 25 - 270
"... <img class="card mini-margin" srcset="_themes/novo/img/homepage/visual--see-you-customer-activity@1x.png, _themes/novo/img/homepage/visual--see-you-customer-activity@2x.png 2x" alt="App events on a customer profile in unified help desk software"> ..." Line: 262 Column: 25 - 249
"... <img class="card mini-margin" srcset="_themes/novo/img/homepage/visual--collaborate-as-a-team@1x.png, _themes/novo/img/homepage/visual--collaborate-as-a-team@2x.png 2x" alt="Agent leaving a note in customer support software"> ..." Line: 341 Column: 33 - 344
"... <img width="900" height="635" action="smart" quality="60" class="card mini-margin" srcset="_themes/novo/img/homepage/image--customer_support_metrics@1x.png, _themes/novo/img/homepage/image--customer_support_metrics@2x.png 2x" alt="Kayako’s customer support metrics guide for businesses using help desk software"> ..." Line: 354 Column: 33 - 368
"... <img width="900" height="635" action="smart" quality="60" class="card mini-margin" srcset="_themes/novo/img/homepage/image--write_a_compelling_customer_support_email@1x.png, _themes/novo/img/homepage/image--write_a_compelling_customer_support_email@2x.png 2x" alt="Agent writing compelling customer support email in help desk software"> ..." Line: 367 Column: 33 - 409
"... <img width="900" height="635" action="smart" quality="60" class="card mini-margin" srcset="_themes/novo/img/homepage/image--essential_guide_to_hiring_customer_support_excellence@1x.png, _themes/novo/img/homepage/image--essential_guide_to_hiring_customer_support_excellence@2x.png 2x" alt="Award for an ultimate guide on delivering support excellence using help desk software."> ..."

Attribute “action” not allowed on element “img” at this point.

Line: 341 Column: 33 - 344
"... <img width="900" height="635" action="smart" quality="60" class="card mini-margin" srcset="_themes/novo/img/homepage/image--customer_support_metrics@1x.png, _themes/novo/img/homepage/image--customer_support_metrics@2x.png 2x" alt="Kayako’s customer support metrics guide for businesses using help desk software"> ..." Line: 354 Column: 33 - 368
"... <img width="900" height="635" action="smart" quality="60" class="card mini-margin" srcset="_themes/novo/img/homepage/image--write_a_compelling_customer_support_email@1x.png, _themes/novo/img/homepage/image--write_a_compelling_customer_support_email@2x.png 2x" alt="Agent writing compelling customer support email in help desk software"> ..." Line: 367 Column: 33 - 409
"... <img width="900" height="635" action="smart" quality="60" class="card mini-margin" srcset="_themes/novo/img/homepage/image--essential_guide_to_hiring_customer_support_excellence@1x.png, _themes/novo/img/homepage/image--essential_guide_to_hiring_customer_support_excellence@2x.png 2x" alt="Award for an ultimate guide on delivering support excellence using help desk software."> ..."

Attribute “quality” not allowed on element “img” at this point.

Line: 341 Column: 33 - 344
"... <img width="900" height="635" action="smart" quality="60" class="card mini-margin" srcset="_themes/novo/img/homepage/image--customer_support_metrics@1x.png, _themes/novo/img/homepage/image--customer_support_metrics@2x.png 2x" alt="Kayako’s customer support metrics guide for businesses using help desk software"> ..." Line: 354 Column: 33 - 368
"... <img width="900" height="635" action="smart" quality="60" class="card mini-margin" srcset="_themes/novo/img/homepage/image--write_a_compelling_customer_support_email@1x.png, _themes/novo/img/homepage/image--write_a_compelling_customer_support_email@2x.png 2x" alt="Agent writing compelling customer support email in help desk software"> ..." Line: 367 Column: 33 - 409
"... <img width="900" height="635" action="smart" quality="60" class="card mini-margin" srcset="_themes/novo/img/homepage/image--essential_guide_to_hiring_customer_support_excellence@1x.png, _themes/novo/img/homepage/image--essential_guide_to_hiring_customer_support_excellence@2x.png 2x" alt="Award for an ultimate guide on delivering support excellence using help desk software."> ..."

Duplicate attribute “alt”.

Line: 390 Column: - 116
"...gos__1-row" alt="companies usi..." Line: 391 Column: - 117
"...os__2-rows" alt="companies usi..."

Duplicate attribute “class”.

Line: 486 Column: - 100
".../contact" class="">Email us</a..."

Warnings

Consider using the “h1” element as a top-level heading only (all “h1” elements are treated as top-level headings by many screen readers and other tools).

Line: 135 Column: 23 - 72
"... <h1 class="mini-margin wow fadeInUpFull delay-02"><span ..."

Section lacks heading. Consider using “h2”-“h6” elements to add identifying headings to all sections.

Line: 56 Column: 5 - 42
"...me"> <section class="intro header-padding"> ..." Line: 152 Column: 5 - 66
"...ion> <section class="zigzag-strip visual-agent-panel text--center"> ..." Line: 208 Column: 5 - 32
"...ion> <section class="experience"> ..."

Empty heading.

Line: 388 Column: 17 - 60
"... <h3 class="flush--bottom white mini-margin"></h3> ..."

The “contentinfo” role is unnecessary for element “footer”.

Line: 414 Column: 1 - 47
"... </main> <footer role="contentinfo" class="site-footer"> <div..."

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kayako.com Ping

Ping is a computer network administration software utility used to test the reachability of a host on an Internet Protocol (IP) network. It measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source.


kayako.com TRACEROUTE

Traceroute is a computer network diagnostic tool for displaying the route (path) and measuring transit delays of packets across an Internet Protocol (IP) network. The history of the route is recorded as the round-trip times of the packets received from each successive host (remote node) in the route (path); the sum of the mean times in each hop is a measure of the total time spent to establish the connection. Traceroute proceeds unless all (three) sent packets are lost more than twice, then the connection is lost and the route cannot be evaluated.