INSTITUTEOFCUSTOMERSERVICE.COM Institute of Customer Service ⋆ Inspiring a Service Nation

instituteofcustomerservice.com Website Information

Daily Unique Visits: 12,621

Daily Page Views: 63,105

Income Per Day: $158

Estimated Value: $94,800

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No name server records were found.

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The highest website instituteofcustomerservice.com position in Alexa rank database was 28541 and the lowest rank position was 996567. Current position of instituteofcustomerservice.com in Alexa rank database is 107960.

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Mobile usability score of instituteofcustomerservice.com (99/100) is better than the results of 79.46% of other sites and means that the page is mobile-friendly.

Mobile speed score of instituteofcustomerservice.com (59/100) is better than the results of 52.41% of other sites and shows that the landing page performance on mobile devices is poor and can be improved.

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instituteofcustomerservice.com Alexa Rank

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Domain Name: INSTITUTEOFCUSTOMERSERVICE.COM
Registry Domain ID: 93194750_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.register.it
Registrar URL: http://www.register.it
Updated Date: 2021-11-23T11:12:06Z
Creation Date: 2002-12-17T12:59:34Z
Registry Expiry Date: 2023-12-17T12:59:34Z
Registrar: Register SPA
Registrar IANA ID: 168
Registrar Abuse Contact Email: abuse@register.it
Registrar Abuse Contact Phone: +39.05520021555
Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
Name Server: NS0.FIRSTLINE-IT.COM
Name Server: NS2.FIRSTLINE-IT.COM
Name Server: NS3.FIRSTLINE-IT.COM
Name Server: NS4.FIRSTLINE-IT.COM
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2021-11-24T07:07:58Z

instituteofcustomerservice.com server information

Servers Location

instituteofcustomerservice.com desktop page speed rank

Last tested: 2019-06-25


Desktop Speed Bad
64/100

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instituteofcustomerservice.com Desktop Resource Breakdown

Total Resources75
Number of Hosts31
Static Resources49
JavaScript Resources25
CSS Resources3

instituteofcustomerservice.com mobile page speed rank

Last tested: 2019-06-22


Mobile Speed Bad
59/100

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priority - 32Eliminate render-blocking JavaScript and CSS in above-the-fold content

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priority - 8Leverage browser caching

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instituteofcustomerservice.com Mobile Resource Breakdown

Total Resources75
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instituteofcustomerservice.com mobile page usability

Last tested: 2019-06-22


Mobile Usability Good
99/100

instituteofcustomerservice.com Mobile Usability Test Quick Summary


priority - 0Size tap targets appropriately

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instituteofcustomerservice.com HTML validation

Errors

Bad value “100%” for attribute “width” on element “img”: Expected a digit but saw “%” instead.

Line: 393 Column: 6 - 151
"...-3"> <img src="https://www.instituteofcustomerservice.com/images/featured/media/image/about-us-new.jpg" width="100%" alt="Qualifications and training"> <..." Line: 410 Column: 6 - 169
"...-3"> <img src="https://www.instituteofcustomerservice.com/images/featured/media/image/friday-ncsw-2017-2065.jpg" width="100%" alt="UK Customer Satisfaction Awards 2019"> <..." Line: 427 Column: 6 - 152
"...-3"> <img src="https://www.instituteofcustomerservice.com/images/featured/media/image/steps-500x500-pixels.jpg" width="100%" alt="Complaints Workshops"> <..." Line: 444 Column: 6 - 193
"...-3"> <img src="https://www.instituteofcustomerservice.com/images/featured/media/image/trainingmark-1217.jpg" width="100%" alt="TrainingMark - is your customer service training up to standard?"> <..." Line: 461 Column: 6 - 175
"...-3"> <img src="https://www.instituteofcustomerservice.com/images/featured/media/image/ics-ukcsi-exec-summary-jan18-2311.jpg" width="100%" alt="UK Customer Satisfaction Index"> <..."

Bad value “100%” for attribute “width” on element “iframe”: Expected a digit but saw “%” instead.

Line: 663 Column: 4 - 180
"...?</h4> <iframe class="" width="100%" height="315" src="https://www.youtube.com/embed/sjTjvWqOcdE?controls=2&theme=light&showinfo=0&modestbranding=1" frameborder="0" allowfullscreen></iframe>..."

The “frameborder” attribute on the “iframe” element is obsolete. Use CSS instead.

Line: 663 Column: 4 - 180
"...?</h4> <iframe class="" width="100%" height="315" src="https://www.youtube.com/embed/sjTjvWqOcdE?controls=2&theme=light&showinfo=0&modestbranding=1" frameborder="0" allowfullscreen></iframe>..."

Stray end tag “div”.

Line: 688 Column: 2 - 7
"...ection> </div> <foo..."

Bad value “tel:+44207 260 2620” for attribute “href” on element “a”: Illegal character in scheme data: space is not allowed.

Line: 703 Column: 5 - 63
"...</h4> <a href="tel:+44207 260 2620" class="footer__btn__call-us">+44 (0..."

Bad value “{$navItemKey+1}” for attribute “tabindex” on element “li”: Expected a minus sign or a digit but saw “{” instead.

Line: 749 Column: 19 - 96
"... --><li class="js-nav-item nav__item sub-nav__trigger" tabindex="{$navItemKey+1}"> ..." Line: 752 Column: 24 - 101
"... --><li class="js-nav-item nav__item sub-nav__trigger" tabindex="{$navItemKey+1}"> ..." Line: 755 Column: 24 - 101
"... --><li class="js-nav-item nav__item sub-nav__trigger" tabindex="{$navItemKey+1}"> ..."

An “img” element must have an “alt” attribute, except under certain conditions. For details, consult guidance on providing text alternatives for images.

Line: 795 Column: 11 - 79
"...<noscript><img src="http://www.rep0pkgr.com/69726.png" style="display:none;" /></nosc..."

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instituteofcustomerservice.com Ping

Ping is a computer network administration software utility used to test the reachability of a host on an Internet Protocol (IP) network. It measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source.


instituteofcustomerservice.com TRACEROUTE

Traceroute is a computer network diagnostic tool for displaying the route (path) and measuring transit delays of packets across an Internet Protocol (IP) network. The history of the route is recorded as the round-trip times of the packets received from each successive host (remote node) in the route (path); the sum of the mean times in each hop is a measure of the total time spent to establish the connection. Traceroute proceeds unless all (three) sent packets are lost more than twice, then the connection is lost and the route cannot be evaluated.