AlexaWhoisServer InformationDesktop SpeedMobile SpeedMobile UsabilityHTML ErrorsPingTraceroute

HELPSCOUT.NET Help Scout: Shared Inbox, Help Center, & Live Chat Software

helpscout.net Website Information

Daily Unique Visits: 96,620

Daily Page Views: 579,720

Income Per Day: $1,159

Estimated Value: $834,480

helpscout.net is registered under .NET top-level domain. Please check other sites in .NET zone.

No name server records were found.

and is probably hosted by AMAZON-02 - Amazon.com, Inc., US. See the full list of other websites hosted by AMAZON-02 - Amazon.com, Inc., US.

The highest website helpscout.net position in Alexa rank database was 13850 and the lowest rank position was 15021. Current position of helpscout.net in Alexa rank database is 14844.

Desktop speed score of helpscout.net (33/100) is better than the results of 10.11% of other sites and shows that the page desktop performance can be improved.

Mobile usability score of helpscout.net (99/100) is better than the results of 79.46% of other sites and means that the page is mobile-friendly.

Mobile speed score of helpscout.net (22/100) is better than the results of 5.33% of other sites and shows that the landing page performance on mobile devices is poor and can be improved.

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helpscout.net Alexa Rank

The traffic rank is based on three months of aggregated historical traffic data from millions of Alexa Toolbar users and is a combined measure of page views and users.

helpscout.net whois

WHOIS gives you the ability to lookup any generic domains to find out the registered domain holder. WHOIS database are provided for information purposes only. It allows the public to check whether a specific domain name is still available or not and to obtain information related to the registration records of existing domain names.

Domain Name: HELPSCOUT.NET
Registry Domain ID: 1590528957_DOMAIN_NET-VRSN
Registrar WHOIS Server: whois.registrar.amazon.com
Registrar URL: http://registrar.amazon.com
Updated Date: 2024-02-23T00:48:14Z
Creation Date: 2010-03-28T16:30:51Z
Registry Expiry Date: 2025-03-28T16:30:51Z
Registrar: Amazon Registrar, Inc.
Registrar IANA ID: 468
Registrar Abuse Contact Email: abuse@amazonaws.com
Registrar Abuse Contact Phone: +1.2024422253
Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
Name Server: NS-1499.AWSDNS-59.ORG
Name Server: NS-1550.AWSDNS-01.CO.UK
Name Server: NS-251.AWSDNS-31.COM
Name Server: NS-808.AWSDNS-37.NET
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2024-09-09T11:52:21Z

helpscout.net server information

Servers Location

helpscout.net desktop page speed rank

Last tested: 2019-12-02

Desktop Speed Bad
33/100

helpscout.net Desktop Speed Test Quick Summary


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priority - 76Optimize images

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priority - 10Leverage browser caching

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priority - 0Minify HTML

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helpscout.net Desktop Resource Breakdown

Total Resources101
Number of Hosts22
Static Resources70
JavaScript Resources37
CSS Resources3

helpscout.net mobile page speed rank

Last tested: 2018-05-07

Mobile Speed Bad
22/100

helpscout.net Mobile Speed Test Quick Summary


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priority - 34Avoid landing page redirects

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priority - 16Prioritize visible content

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priority - 8Leverage browser caching

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priority - 0Minify HTML

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helpscout.net Mobile Resource Breakdown

Total Resources53
Number of Hosts18
Static Resources34
JavaScript Resources23

helpscout.net mobile page usability

Last tested: 2018-05-07

Mobile Usability Good
99/100

helpscout.net Mobile Usability Test Quick Summary


priority - 0Size tap targets appropriately

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The following tap targets are close to other nearby tap targets and may need additional spacing around them.

The tap target <a href="/email-management-software/">email shared inbox</a> is close to 1 other tap targets.
The tap target <button class="c-FabButton ha…tive--onActive"></button> is close to 2 other tap targets.

helpscout.net HTML validation

Errors

Bad value “X-FRAME-OPTIONS” for attribute “http-equiv” on element “meta”.

Line: 1 Column: 1702 - 1757
"..."IE=edge"><meta http-equiv="X-FRAME-OPTIONS" content="SAMEORIGIN"><meta ..."

Bad value “navigation” for attribute “role” on element “header”.

Line: 71 Column: 26 - 100
"... /Hiya --><header id="mainNav" class="c-main-nav c-main-nav--dark" role="navigation"><div c..."

Duplicate ID “nav-dropdown-content”.

Line: 71 Column: 5021 - 5081
"... class=""><a href="#" data-toggle="dropdown" id="nav-dropdown-content"><span ..."

Element “div” not allowed as child of element “a” in this context. (Suppressing further errors from this subtree.)

Line: 71 Column: 7525 - 7561
"...cked'});"><div class="o-flexy o-flexy--middle"><div c..."

An “img” element must have an “alt” attribute, except under certain conditions. For details, consult guidance on providing text alternatives for images.

Line: 71 Column: 8371 - 8419
"...r__photo"><img src="/images/home/customers/ugmonk--bg.jpg"></div>..." Line: 71 Column: 8791 - 8887
"...-mrg-t-4"><img class="u-mrg-h-auto u-mrg-h-0@md" src="/images/home/customers/ugmonk--logo.png" width="120"></div>..." Line: 71 Column: 8975 - 9027
"...r__photo"><img src="/images/home/customers/threadless--bg.jpg"></div>..." Line: 71 Column: 9407 - 9507
"...-mrg-t-4"><img class="u-mrg-h-auto u-mrg-h-0@md" src="/images/home/customers/threadless--logo.png" width="130"></div>..." Line: 71 Column: 9595 - 9645
"...r__photo"><img src="/images/home/customers/pr-repat--bg.jpg"></div>..." Line: 71 Column: 10064 - 10162
"...-mrg-t-4"><img class="u-mrg-h-auto u-mrg-h-0@md" src="/images/home/customers/pr-repat--logo.png" width="135"></div>..." Line: 169 Column: 45 - 169
"...<noscript><img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=463946200432443&ev=PageView&noscript=1"></noscri..."

Bad value “” for attribute “height” on element “img”: The empty string is not a valid non-negative integer.

Line: 71 Column: 10723 - 10976
"...g-b-0@md"><img alt="Basecamp" class="b-skipped c-image" data-src="" height="" src="/images/logos/basecamp@1x.png" width="143" title="Basecamp" srcset="/images/logos/basecamp@1x.png 143w, /images/logos/basecamp@2x.png 286w" sizes=" (min-width: 40em) 143px, 100vw "></div>..." Line: 71 Column: 11033 - 11276
"...g-b-0@md"><img alt="Trello" class="b-skipped c-image" data-src="" height="" src="/images/logos/trello@1x.png" width="143" title="Trello" srcset="/images/logos/trello@1x.png 143w, /images/logos/trello@2x.png 286w" sizes=" (min-width: 40em) 143px, 100vw "></div>..." Line: 71 Column: 11333 - 11601
"...g-b-0@md"><img alt="Blue Bottle" class="b-skipped c-image" data-src="" height="" src="/images/logos/blue-bottle@1x.png" width="143" title="Blue Bottle" srcset="/images/logos/blue-bottle@1x.png 143w, /images/logos/blue-bottle@2x.png 286w" sizes=" (min-width: 40em) 143px, 100vw "></div>..." Line: 71 Column: 11658 - 11906
"...g-b-0@md"><img alt="Grubhub" class="b-skipped c-image" data-src="" height="" src="/images/logos/grubhub@1x.png" width="143" title="Grubhub" srcset="/images/logos/grubhub@1x.png 143w, /images/logos/grubhub@2x.png 286w" sizes=" (min-width: 40em) 143px, 100vw "></div>..." Line: 71 Column: 11985 - 12228
"...g-b-0@md"><img alt="Buffer" class="b-skipped c-image" data-src="" height="" src="/images/logos/buffer@1x.png" width="143" title="Buffer" srcset="/images/logos/buffer@1x.png 143w, /images/logos/buffer@2x.png 286w" sizes=" (min-width: 40em) 143px, 100vw "></div>..." Line: 71 Column: 12307 - 12550
"...g-b-0@md"><img alt="Pocket" class="b-skipped c-image" data-src="" height="" src="/images/logos/pocket@1x.png" width="143" title="Pocket" srcset="/images/logos/pocket@1x.png 143w, /images/logos/pocket@2x.png 286w" sizes=" (min-width: 40em) 143px, 100vw "></div>..."

The first child “option” element of a “select” element with a “required” attribute, and without a “multiple” attribute, and without a “size” attribute whose value is greater than “1”, must have either an empty “value” attribute, or must have no text content. Consider either adding a placeholder option label, or adding a “size” attribute with a value equal to the number of “option” elements.

Line: 71 Column: 14965 - 15002
"... required><option value="1" selected="selected">Learn ..."

Duplicate attribute “class”.

Line: 71 Column: - 15789
"...d="fname" class="form-control"..." Line: 71 Column: - 16124
"...d="lname" class="form-control"..."

Attribute “placeholder” not allowed on element “input” at this point.

Line: 71 Column: 17359 - 17447
".../fieldset><input class="input-xlarge" placeholder="Promo Code" type="hidden" name="promo" value=""> <inpu..."

Attribute “placeholder” is only allowed when the input type is “email”, “number”, “password”, “search”, “tel”, “text”, or “url”.

Line: 71 Column: 17359 - 17447
".../fieldset><input class="input-xlarge" placeholder="Promo Code" type="hidden" name="promo" value=""> <inpu..."

Duplicate ID “Layer_1”.

Line: 115 Column: 369 - 540
"...g-b-0@lg"><svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="-278 377 26 40" xml:space="preserve"><path ..." Line: 115 Column: 1981 - 2152
"...g-b-0@lg"><svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="-285 377 40 40" xml:space="preserve"><path ..." Line: 115 Column: 3752 - 3923
"...g-b-0@lg"><svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="-281 377 32 40" xml:space="preserve"><path ..." Line: 115 Column: 7878 - 7977
"...-mrg-b-4"><svg id="Layer_1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 842 168" class="logo-svg u-mrg-0"><desc ..." Line: 115 Column: 12238 - 12466
"...lp Scout"><svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="-285.9 385.7 26.5 22" style="enable-background:new -285.9 385.7 26.5 22" xml:space="preserve"><path ..." Line: 115 Column: 13414 - 13593
"...="_blank"><svg version="1.1" id="Layer_1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="-281.3 388.1 16.6 15.9" xml:space="preserve"><path ..."

Duplicate ID “helpscout-logo-desc-1”.

Line: 115 Column: 7978 - 8010
"... u-mrg-0"><desc id="helpscout-logo-desc-1">Help D..."

The “aria-labelledby” attribute must point to an element in the same document.

Line: 71 Column: 14027 - 14199
"...div></div><div class="modal fade" id="cta-email-form" tabindex="-1" role="dialog" aria-labelledby="post-sub-formLabel" aria-hidden="true" data-keyboard="false" data-backdrop="static"><div c..."

Warnings

The first occurrence of ID “nav-dropdown-content” was here.

Line: 71 Column: 4640 - 4700
"... class=""><a href="#" data-toggle="dropdown" id="nav-dropdown-content"><span ..."

Consider using the “h1” element as a top-level heading only (all “h1” elements are treated as top-level headings by many screen readers and other tools).

Line: 71 Column: 6688 - 6706
"...-v-5m@md"><h1 class="tx-300">Help S..."

The first occurrence of ID “Layer_1” was here.

Line: 71 Column: 315 - 414
"... href="/"><svg class="logo-svg u-mrg-0" id="Layer_1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 842 168"><desc ..." Line: 71 Column: 315 - 414
"... href="/"><svg class="logo-svg u-mrg-0" id="Layer_1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 842 168"><desc ..." Line: 71 Column: 315 - 414
"... href="/"><svg class="logo-svg u-mrg-0" id="Layer_1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 842 168"><desc ..." Line: 71 Column: 315 - 414
"... href="/"><svg class="logo-svg u-mrg-0" id="Layer_1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 842 168"><desc ..." Line: 71 Column: 315 - 414
"... href="/"><svg class="logo-svg u-mrg-0" id="Layer_1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 842 168"><desc ..." Line: 71 Column: 315 - 414
"... href="/"><svg class="logo-svg u-mrg-0" id="Layer_1" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 842 168"><desc ..."

The first occurrence of ID “helpscout-logo-desc-1” was here.

Line: 71 Column: 415 - 447
"... 842 168"><desc id="helpscout-logo-desc-1">Help D..."

Section lacks heading. Consider using “h2”-“h6” elements to add identifying headings to all sections.

Line: 115 Column: 14189 - 14230
"...footer --><section id="nl-pop" style="display:none"><div c..."

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helpscout.net Ping

Ping is a computer network administration software utility used to test the reachability of a host on an Internet Protocol (IP) network. It measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source.

helpscout.net TRACEROUTE

Traceroute is a computer network diagnostic tool for displaying the route (path) and measuring transit delays of packets across an Internet Protocol (IP) network. The history of the route is recorded as the round-trip times of the packets received from each successive host (remote node) in the route (path); the sum of the mean times in each hop is a measure of the total time spent to establish the connection. Traceroute proceeds unless all (three) sent packets are lost more than twice, then the connection is lost and the route cannot be evaluated.