GENESYS.COM Contact Center Solutions | Omnichannel Customer Experience | Genesys

genesys.com Website Information

Daily Unique Visits: 17,381

Daily Page Views: 104,286

Income Per Day: $209

Estimated Value: $150,480

This website is located in United States and is using following IP address 35.190.83.192. See the complete list of popular websites hosted in United States.

genesys.com is registered under .COM top-level domain. Please check other sites in .COM zone.

Website genesys.com is using the following name servers:

  • ns7.genesys.com
  • ns6.genesys.com
  • ns5.genesys.com
  • ns8.genesys.com

and is probably hosted by GOOGLE - Google LLC, US. See the full list of other websites hosted by GOOGLE - Google LLC, US.

The highest website genesys.com position in Alexa rank database was 6314 and the lowest rank position was 825107. Current position of genesys.com in Alexa rank database is 82517.

Desktop speed score of genesys.com (78/100) is better than the results of 65.98% of other sites and shows that the page desktop performance can be improved.

Mobile usability score of genesys.com (97/100) is better than the results of 49.9% of other sites and means that the page is mobile-friendly.

Mobile speed score of genesys.com (47/100) is better than the results of 28.68% of other sites and shows that the landing page performance on mobile devices is poor and can be improved.

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genesys.com Alexa Rank

The traffic rank is based on three months of aggregated historical traffic data from millions of Alexa Toolbar users and is a combined measure of page views and users.


genesys.com whois

WHOIS gives you the ability to lookup any generic domains to find out the registered domain holder. WHOIS database are provided for information purposes only. It allows the public to check whether a specific domain name is still available or not and to obtain information related to the registration records of existing domain names.


Domain Name: GENESYS.COM
Registry Domain ID: 386132_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.corporatedomains.com
Registrar URL: http://cscdbs.com
Updated Date: 2020-07-25T05:04:08Z
Creation Date: 1997-07-30T04:00:00Z
Registry Expiry Date: 2021-07-29T04:00:00Z
Registrar: CSC Corporate Domains, Inc.
Registrar IANA ID: 299
Registrar Abuse Contact Email: domainabuse@cscglobal.com
Registrar Abuse Contact Phone: 8887802723
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Name Server: NS5.GENESYS.COM
Name Server: NS6.GENESYS.COM
Name Server: NS7.GENESYS.COM
Name Server: NS8.GENESYS.COM
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2021-04-27T07:41:59Z

genesys.com server information

Servers Location

genesys.com desktop page speed rank

Last tested: 2019-12-14


Desktop Speed Medium
78/100

genesys.com Desktop Speed Test Quick Summary


priority - 12Eliminate render-blocking JavaScript and CSS in above-the-fold content

Your page has 1 blocking script resources and 2 blocking CSS resources. This causes a delay in rendering your page.

Remove render-blocking JavaScript:

https://www.genesys.com/wp-content/cache/busting/1…ry/jquery-1.12.4-wp.js

Optimize CSS Delivery of the following:

https://www.genesys.com/wp-content/cache/min/1/2df…78ef22f8b4c4b81a7d.css
https://fonts.googleapis.com/css?family=Roboto%3A1…%2C400%2C700&ver=5.3.1

priority - 9Leverage browser caching

Setting an expiry date or a maximum age in the HTTP headers for static resources instructs the browser to load previously downloaded resources from local disk rather than over the network.

Leverage browser caching for the following cacheable resources:

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priority - 4Minify JavaScript

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priority - 2Optimize images

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priority - 0Enable compression

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priority - 0Minify HTML

Compacting HTML code, including any inline JavaScript and CSS contained in it, can save many bytes of data and speed up download and parse times.

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genesys.com Desktop Resource Breakdown

Total Resources126
Number of Hosts44
Static Resources54
JavaScript Resources26
CSS Resources4

genesys.com mobile page speed rank

Last tested: 2018-01-25


Mobile Speed Bad
47/100

genesys.com Mobile Speed Test Quick Summary


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priority - 24Eliminate render-blocking JavaScript and CSS in above-the-fold content

Your page has 1 blocking script resources and 1 blocking CSS resources. This causes a delay in rendering your page.

Remove render-blocking JavaScript:

http://www.genesys.com/js/jquery-1.11.3.min.js

Optimize CSS Delivery of the following:

https://www.genesys.com/cache/b8fee7d94f3c427f30ba…000000._v12.12.4.3.css

priority - 18Leverage browser caching

Setting an expiry date or a maximum age in the HTTP headers for static resources instructs the browser to load previously downloaded resources from local disk rather than over the network.

Leverage browser caching for the following cacheable resources:

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priority - 17Optimize images

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priority - 4Minify JavaScript

Compacting JavaScript code can save many bytes of data and speed up downloading, parsing, and execution time.

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priority - 0Minify HTML

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Minify HTML for the following resources to reduce their size by 113B (15% reduction).

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genesys.com Mobile Resource Breakdown

Total Resources144
Number of Hosts63
Static Resources43
JavaScript Resources48
CSS Resources6

genesys.com mobile page usability

Last tested: 2018-01-25


Mobile Usability Good
97/100

genesys.com Mobile Usability Test Quick Summary


priority - 2Size tap targets appropriately

Some of the links/buttons on your webpage may be too small for a user to easily tap on a touchscreen. Consider making these tap targets larger to provide a better user experience.

The following tap targets are close to other nearby tap targets and may need additional spacing around them.

The tap target <a href="tel:855-593-5269">+1.855.593.5269</a> is close to 3 other tap targets.

The tap target <div class="burger"></div> is close to 1 other tap targets.

The tap target <a href="/omnichannel">Omnichannel</a> is close to 2 other tap targets.

The tap target <a href="/">Copyright © 2018 Genesys</a> and 1 others are close to other tap targets.
The tap target <a href="http://www.gen…/select-region" class="foot-region">Select Region</a> is close to 1 other tap targets.
The tap target <p class="cookieclose">X</p> is close to 2 other tap targets.

The tap target <p class="cookieclose">X</p> and 1 others are close to other tap targets.

The tap target <a href="#">X</a> is close to 2 other tap targets.

genesys.com HTML validation

Warnings

Consider avoiding viewport values that prevent users from resizing documents.

Line: 7 Column: 1 - 107
"...</script> <meta name="viewport" content="width=device-width, user-scalable=no, maximum-scale=1.0, minimum-scale=1.0"> <link..."

The first occurrence of ID “Layer_1” was here.

Line: 236 Column: 25 - 184
"...platform"><svg class="g-icon x" data-url="x" id="Layer_1" style="stroke: rgb(255, 79, 31); stroke-width: 5;" viewbox="0 0 518.5 518.5" xmlns="http://www.w3.org/2000/svg"> <styl..." Line: 236 Column: 25 - 184
"...platform"><svg class="g-icon x" data-url="x" id="Layer_1" style="stroke: rgb(255, 79, 31); stroke-width: 5;" viewbox="0 0 518.5 518.5" xmlns="http://www.w3.org/2000/svg"> <styl..." Line: 236 Column: 25 - 184
"...platform"><svg class="g-icon x" data-url="x" id="Layer_1" style="stroke: rgb(255, 79, 31); stroke-width: 5;" viewbox="0 0 518.5 518.5" xmlns="http://www.w3.org/2000/svg"> <styl..." Line: 236 Column: 25 - 184
"...platform"><svg class="g-icon x" data-url="x" id="Layer_1" style="stroke: rgb(255, 79, 31); stroke-width: 5;" viewbox="0 0 518.5 518.5" xmlns="http://www.w3.org/2000/svg"> <styl..."

The “language” attribute on the “script” element is obsolete. You can safely omit it.

Line: 650 Column: 116 - 199
".../cxw.css"><script language="javascript" src="https://epic-tm.live.genesys.com/iisEpic/gwe.js"></scri..."

Errors

Duplicate ID “Layer_1”.

Line: 240 Column: 31 - 219
"...rm/cloud"><svg class="g-icon PureCloud-Icon-Only-Thick" data-url="PureCloud-Icon-Only-Thick" id="Layer_1" style="stroke: rgb(255, 79, 31);" viewbox="25 20 250 165" xmlns="http://www.w3.org/2000/svg"> <styl..." Line: 245 Column: 69 - 274
"...mization"><svg class="g-icon agent_workforceoptimization" data-url="agent_workforceoptimization" id="Layer_1" style="stroke-width: 0; stroke: rgb(255, 79, 31);" viewbox="0 0 48 48" xmlns="http://www.w3.org/2000/svg"> <styl..." Line: 454 Column: 52 - 215
"...ee-trial"><svg class="g-icon time_timing" data-url="time_timing" id="Layer_1" style="enable-background:new 0 0 48 48;" viewbox="0 0 48 48" xmlns="http://www.w3.org/2000/svg"> <styl..." Line: 458 Column: 52 - 203
"...ntact-us"><svg class="g-icon agent" data-url="agent" id="Layer_1" style="enable-background:new 0 0 48 48;" viewbox="0 0 48 48" xmlns="http://www.w3.org/2000/svg"> <styl..."

Element “style” not allowed as child of element “div” in this context. (Suppressing further errors from this subtree.)

Line: 338 Column: 1 - 7
".../> </svg> <style> @keyf..."

An “img” element must have an “alt” attribute, except under certain conditions. For details, consult guidance on providing text alternatives for images.

Line: 510 Column: 19 - 68
"...ss="shot"><img src="/asset/image/dg_gartner_cci_shot.jpg" /></div>..." Line: 517 Column: 19 - 71
"...ss="shot"><img src="/asset/image/dg_forrester_wave_shot.jpg" /></div>..." Line: 524 Column: 19 - 73
"...ss="shot"><img src="/asset/image/2017_CCaaS_MQ_demand-gen.jpg" /></div>..."

Element “style” not allowed as child of element “body” in this context. (Suppressing further errors from this subtree.)

Line: 649 Column: 1 - 23
"...</script> <style type="text/css">.gcb-s..."

The “itemprop” attribute was specified, but the element is not a property of any item.

Line: 65 Column: 1 - 85
"...</script> <meta itemprop="name" content="Omnichannel Customer Experience – Cloud & On Premise"> <meta..." Line: 66 Column: 1 - 192
"...Premise"> <meta itemprop="description" content="1-888-436-3797 | Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries."> <meta..." Line: 67 Column: 1 - 98
"...ntries."> <meta itemprop="image" content="https://www.genesys.com/images/social/meta/meta-logo-genesys.png"> <meta..."

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genesys.com Ping

Ping is a computer network administration software utility used to test the reachability of a host on an Internet Protocol (IP) network. It measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source.


genesys.com TRACEROUTE

Traceroute is a computer network diagnostic tool for displaying the route (path) and measuring transit delays of packets across an Internet Protocol (IP) network. The history of the route is recorded as the round-trip times of the packets received from each successive host (remote node) in the route (path); the sum of the mean times in each hop is a measure of the total time spent to establish the connection. Traceroute proceeds unless all (three) sent packets are lost more than twice, then the connection is lost and the route cannot be evaluated.