freshdesk.com Website Information
Daily Unique Visits: 1,205,590
Daily Page Views: 9,644,720
Income Per Day: $9,645
Estimated Value: $10,416,600
freshdesk.com is registered under .COM top-level domain. Please check other sites in .COM zone.
No name server records were found.
and is probably hosted by AMAZON-02 - Amazon.com, Inc., US. See the full list of other websites hosted by AMAZON-02 - Amazon.com, Inc., US.
The highest website freshdesk.com position in Alexa rank database was 1246 and the lowest rank position was 1342. Current position of freshdesk.com in Alexa rank database is 1264.
Desktop speed score of freshdesk.com (63/100) is better than the results of 39.87% of other sites and shows that the page desktop performance can be improved.
Mobile usability score of freshdesk.com (100/100) is better than the results of 100% of other sites and means that the page is mobile-friendly.
Mobile speed score of freshdesk.com (36/100) is better than the results of 14.78% of other sites and shows that the landing page performance on mobile devices is poor and can be improved.
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freshdesk.com Alexa Rank
The traffic rank is based on three months of aggregated historical traffic data from millions of Alexa Toolbar users and is a combined measure of page views and users.
freshdesk.com whois
WHOIS gives you the ability to lookup any generic domains to find out the registered domain holder. WHOIS database are provided for information purposes only. It allows the public to check whether a specific domain name is still available or not and to obtain information related to the registration records of existing domain names.
Domain Name: FRESHDESK.COM
Registry Domain ID: 119843106_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.namecheap.com
Registrar URL: http://www.namecheap.com
Updated Date: 2024-04-02T07:50:55Z
Creation Date: 2004-05-11T21:19:07Z
Registry Expiry Date: 2025-05-11T21:19:07Z
Registrar: NameCheap, Inc.
Registrar IANA ID: 1068
Registrar Abuse Contact Email: abuse@namecheap.com
Registrar Abuse Contact Phone: +1.6613102107
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Name Server: NS-1270.AWSDNS-30.ORG
Name Server: NS-1955.AWSDNS-52.CO.UK
Name Server: NS-350.AWSDNS-43.COM
Name Server: NS-514.AWSDNS-00.NET
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2024-09-09T11:30:32Z
Registry Domain ID: 119843106_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.namecheap.com
Registrar URL: http://www.namecheap.com
Updated Date: 2024-04-02T07:50:55Z
Creation Date: 2004-05-11T21:19:07Z
Registry Expiry Date: 2025-05-11T21:19:07Z
Registrar: NameCheap, Inc.
Registrar IANA ID: 1068
Registrar Abuse Contact Email: abuse@namecheap.com
Registrar Abuse Contact Phone: +1.6613102107
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Name Server: NS-1270.AWSDNS-30.ORG
Name Server: NS-1955.AWSDNS-52.CO.UK
Name Server: NS-350.AWSDNS-43.COM
Name Server: NS-514.AWSDNS-00.NET
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2024-09-09T11:30:32Z
freshdesk.com server information
Servers Location
freshdesk.com desktop page speed rank
Last tested: 2016-06-12
Desktop Speed
Bad
63/100
freshdesk.com Desktop Speed Test Quick Summary
priority - 32Optimize images
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priority - 14Eliminate render-blocking JavaScript and CSS in above-the-fold content
Your page has 2 blocking script resources and 3 blocking CSS resources. This causes a delay in rendering your page.
Remove render-blocking JavaScript:
https://freshdesk.com/themes/freshdesk-polygon/javascripts/head.js
https://freshdesk.com/themes/freshdesk-polygon/javascripts/respond.min.js
https://freshdesk.com/themes/freshdesk-polygon/javascripts/respond.min.js
Optimize CSS Delivery of the following:
https://fonts.googleapis.com/css?family=Source+San…,400,700,900,300italic
https://fonts.googleapis.com/css?family=Source+San…,400,700,900,300italic
https://freshdesk.com/themes/freshdesk-polygon/sty…ets/freshdesk.css?v105
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priority - 7Leverage browser caching
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Leverage browser caching for the following cacheable resources:
https://cdn.bizible.com/scripts/bizible.js (expiration not specified)
https://console.pocketmath.com/js/pmct.js (expiration not specified)
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priority - 6Enable compression
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priority - 0Minify HTML
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freshdesk.com Desktop Resource Breakdown
| Total Resources | 217 |
| Number of Hosts | 80 |
| Static Resources | 64 |
| JavaScript Resources | 44 |
| CSS Resources | 3 |
freshdesk.com mobile page speed rank
Last tested: 2019-12-02
Mobile Speed
Bad
36/100
freshdesk.com Mobile Speed Test Quick Summary
priority - 78Optimize images
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priority - 56Eliminate render-blocking JavaScript and CSS in above-the-fold content
Your page has 1 blocking script resources and 2 blocking CSS resources. This causes a delay in rendering your page.
Remove render-blocking JavaScript:
https://cdn.zarget.com/61608/70421.js
Optimize CSS Delivery of the following:
https://freshdesk.com/static-assets/css/site.css?7…7d9e89ad9e4afe88913065
https://freshdesk.com/static-assets/css/fdesk.css?…983238bc74b164f5729bdb
https://freshdesk.com/static-assets/css/fdesk.css?…983238bc74b164f5729bdb
priority - 38Enable compression
Compressing resources with gzip or deflate can reduce the number of bytes sent over the network.
Enable compression for the following resources to reduce their transfer size by 367.4KiB (71% reduction).
Compressing https://cdn.madkudu.com/madkudu.js/v1/cc99efc25597…f1a8f87/madkudu.min.js could save 347KiB (72% reduction).
Compressing https://cdn-public.sociabble.com/blob/js/leadgen/track.min.js?v=1.7 could save 13.5KiB (65% reduction).
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priority - 20Leverage browser caching
Setting an expiry date or a maximum age in the HTTP headers for static resources instructs the browser to load previously downloaded resources from local disk rather than over the network.
Leverage browser caching for the following cacheable resources:
https://px.instabid.tech/apxs (expiration not specified)
https://s.adroll.com/j/exp/index.js (expiration not specified)
https://sn.dca0.com/key/dc059ea5-0bc4-4271-9418-4b73ce4a0020 (expiration not specified)
https://sumo.com/api/load/ (expiration not specified)
https://cdn.zarget.com/61608/70421.js (2 minutes)
https://cdn-public.sociabble.com/blob/js/leadgen/track.min.js?v=1.7 (5 minutes)
https://load.sumome.com/ (10 minutes)
https://www.googletagmanager.com/gtag/js?id=DC-4453481 (15 minutes)
https://www.googletagmanager.com/gtag/js?id=UA-100469290-1 (15 minutes)
https://www.googletagmanager.com/gtm.js?id=GTM-KH9KHM (15 minutes)
https://www.googletagmanager.com/gtm.js?id=GTM-WQKBJ88 (15 minutes)
https://connect.facebook.net/en_US/fbevents.js (20 minutes)
https://connect.facebook.net/signals/config/104864…9027?v=2.9.14&r=stable (20 minutes)
https://connect.facebook.net/signals/config/424906…8017?v=2.9.14&r=stable (20 minutes)
https://connect.facebook.net/signals/config/859186…3539?v=2.9.14&r=stable (20 minutes)
https://connect.facebook.net/signals/plugins/identity.js?v=2.9.14 (20 minutes)
https://bat.bing.com/bat.js (30 minutes)
https://cdn.madkudu.com/madkudu.js/v1/cc99efc25597…f1a8f87/madkudu.min.js (60 minutes)
https://fast.wistia.com/assets/external/E-v1.js?_=1575270272317 (60 minutes)
https://rules.quantcount.com/rules-p-fpm4nwheTqnpe.js (60 minutes)
https://s.adroll.com/j/roundtrip.js (60 minutes)
https://s.adroll.com/pixel/RMJWT5VFSRE37NWWW3U2F7/…KB2WW6FDQPHBBTHPINB.js (60 minutes)
https://tag.demandbase.com/84395856.min.js (60 minutes)
https://www.dwin1.com/18172.js (60 minutes)
https://www.google.com/jsapi?callback=gloader_ready (60 minutes)
https://www.googleadservices.com/pagead/conversion_async.js (60 minutes)
https://www.google-analytics.com/analytics.js (2 hours)
https://cdn.taboola.com/libtrc/unip/1152387/tfa.js (4 hours)
https://s.adroll.com/j/exp/index.js (expiration not specified)
https://sn.dca0.com/key/dc059ea5-0bc4-4271-9418-4b73ce4a0020 (expiration not specified)
https://sumo.com/api/load/ (expiration not specified)
https://cdn.zarget.com/61608/70421.js (2 minutes)
https://cdn-public.sociabble.com/blob/js/leadgen/track.min.js?v=1.7 (5 minutes)
https://load.sumome.com/ (10 minutes)
https://www.googletagmanager.com/gtag/js?id=DC-4453481 (15 minutes)
https://www.googletagmanager.com/gtag/js?id=UA-100469290-1 (15 minutes)
https://www.googletagmanager.com/gtm.js?id=GTM-KH9KHM (15 minutes)
https://www.googletagmanager.com/gtm.js?id=GTM-WQKBJ88 (15 minutes)
https://connect.facebook.net/en_US/fbevents.js (20 minutes)
https://connect.facebook.net/signals/config/104864…9027?v=2.9.14&r=stable (20 minutes)
https://connect.facebook.net/signals/config/424906…8017?v=2.9.14&r=stable (20 minutes)
https://connect.facebook.net/signals/config/859186…3539?v=2.9.14&r=stable (20 minutes)
https://connect.facebook.net/signals/plugins/identity.js?v=2.9.14 (20 minutes)
https://bat.bing.com/bat.js (30 minutes)
https://cdn.madkudu.com/madkudu.js/v1/cc99efc25597…f1a8f87/madkudu.min.js (60 minutes)
https://fast.wistia.com/assets/external/E-v1.js?_=1575270272317 (60 minutes)
https://rules.quantcount.com/rules-p-fpm4nwheTqnpe.js (60 minutes)
https://s.adroll.com/j/roundtrip.js (60 minutes)
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https://www.google-analytics.com/analytics.js (2 hours)
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priority - 0Minify HTML
Compacting HTML code, including any inline JavaScript and CSS contained in it, can save many bytes of data and speed up download and parse times.
Minify HTML for the following resources to reduce their size by 1.8KiB (12% reduction).
Minifying https://freshdesk.com/ could save 1.8KiB (12% reduction) after compression.
freshdesk.com Mobile Resource Breakdown
| Total Resources | 226 |
| Number of Hosts | 75 |
| Static Resources | 102 |
| JavaScript Resources | 51 |
| CSS Resources | 8 |
freshdesk.com mobile page usability
Last tested: 2019-12-02
Mobile Usability
Good
100/100
freshdesk.com HTML validation
Errors
Attribute “size” not allowed on element “link” at this point.
Line: 10 Column: 9 - 104
"...> <link rel="icon" size="16x16" type="image/png" href="/static-assets/images/favicon/fworks.png"/> ..." Line: 11 Column: 9 - 104
"...> <link rel="icon" size="96x96" type="image/png" href="/static-assets/images/favicon/fworks.png"/> ..." Line: 12 Column: 9 - 104
"...> <link rel="icon" size="32x32" type="image/png" href="/static-assets/images/favicon/fworks.png"/> ..." Line: 13 Column: 9 - 106
"...> <link rel="icon" size="192x192" type="image/png" href="/static-assets/images/favicon/fworks.png"/> ..." Line: 14 Column: 9 - 116
"...> <link rel="apple-touch-icon" size="16x16" type="image/png" href="/static-assets/images/favicon/fworks.png"/> ..." Line: 15 Column: 9 - 116
"...> <link rel="apple-touch-icon" size="96x96" type="image/png" href="/static-assets/images/favicon/fworks.png"/> ..." Line: 16 Column: 9 - 116
"...> <link rel="apple-touch-icon" size="32x32" type="image/png" href="/static-assets/images/favicon/fworks.png"/> ..." Line: 17 Column: 9 - 118
"...> <link rel="apple-touch-icon" size="192x192" type="image/png" href="/static-assets/images/favicon/fworks.png"/> ..."
"...> <link rel="icon" size="16x16" type="image/png" href="/static-assets/images/favicon/fworks.png"/> ..." Line: 11 Column: 9 - 104
"...> <link rel="icon" size="96x96" type="image/png" href="/static-assets/images/favicon/fworks.png"/> ..." Line: 12 Column: 9 - 104
"...> <link rel="icon" size="32x32" type="image/png" href="/static-assets/images/favicon/fworks.png"/> ..." Line: 13 Column: 9 - 106
"...> <link rel="icon" size="192x192" type="image/png" href="/static-assets/images/favicon/fworks.png"/> ..." Line: 14 Column: 9 - 116
"...> <link rel="apple-touch-icon" size="16x16" type="image/png" href="/static-assets/images/favicon/fworks.png"/> ..." Line: 15 Column: 9 - 116
"...> <link rel="apple-touch-icon" size="96x96" type="image/png" href="/static-assets/images/favicon/fworks.png"/> ..." Line: 16 Column: 9 - 116
"...> <link rel="apple-touch-icon" size="32x32" type="image/png" href="/static-assets/images/favicon/fworks.png"/> ..." Line: 17 Column: 9 - 118
"...> <link rel="apple-touch-icon" size="192x192" type="image/png" href="/static-assets/images/favicon/fworks.png"/> ..."
Bad value “cleartype” for attribute “http-equiv” on element “meta”.
Line: 20 Column: 7 - 49
"...e"> <meta content="on" http-equiv="cleartype"/> ..."
"...e"> <meta content="on" http-equiv="cleartype"/> ..."
Element “script” must not have attribute “defer” unless attribute “src” is also specified.
Line: 92 Column: 5 - 41
"...ript> <script type="text/javascript" defer> ..." Line: 162 Column: 1 - 37
"...ippet --> <script defer type="text/javascript"> funct..."
"...ript> <script type="text/javascript" defer> ..." Line: 162 Column: 1 - 37
"...ippet --> <script defer type="text/javascript"> funct..."
Bad start tag in “iframe” in “head”.
Line: 145 Column: 11 - 60
"...<noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KH9KHM" height="0" width="0" style="display:none;visibility:hidden"></ifra..."
"...<noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-KH9KHM" height="0" width="0" style="display:none;visibility:hidden"></ifra..."
Stray end tag “noscript”.
Line: 145 Column: 70 - 80
"...></iframe></noscript> <!-- ..."
"...></iframe></noscript> <!-- ..."
A “link” element must not appear as a descendant of a “body” element unless the “link” element has an “itemprop” attribute or has a “rel” attribute whose value contains “dns-prefetch”, “modulepreload”, “pingback”, “preconnect”, “prefetch”, “preload”, “prerender”, or “stylesheet”.
Line: 178 Column: 9 - 10
"...> <link rel="alternate" hreflang= "x-default" href="https://freshdesk.com" /> ..." Line: 183 Column: 11 - 12
"... <link rel="alternate" hreflang= "en-US" href="https://freshdesk.com" /> ..." Line: 188 Column: 11 - 12
"... <link rel="alternate" hreflang= "en-NL" href="https://freshdesk.com/eu/" /> ..." Line: 193 Column: 11 - 12
"... <link rel="alternate" hreflang= "en-FR" href="https://freshdesk.com/eu/" /> ..." Line: 198 Column: 11 - 12
"... <link rel="alternate" hreflang= "en-ES" href="https://freshdesk.com/eu/" /> ..." Line: 203 Column: 11 - 12
"... <link rel="alternate" hreflang= "en-DE" href="https://freshdesk.com/eu/" /> ..." Line: 208 Column: 11 - 12
"... <link rel="alternate" hreflang= "en-SE" href="https://freshdesk.com/eu/" /> ..." Line: 213 Column: 11 - 12
"... <link rel="alternate" hreflang= "de" href="https://freshdesk.com/de/" /> ..." Line: 218 Column: 11 - 12
"... <link rel="alternate" hreflang= "nl" href="https://freshdesk.com/nl/" /> ..." Line: 223 Column: 11 - 12
"... <link rel="alternate" hreflang= "fr" href="https://freshdesk.com/fr/" /> ..." Line: 228 Column: 11 - 12
"... <link rel="alternate" hreflang= "sv" href="https://freshdesk.com/se/" /> ..." Line: 233 Column: 11 - 12
"... <link rel="alternate" hreflang= "es-ES" href="https://freshdesk.com/es/" /> ..." Line: 238 Column: 11 - 12
"... <link rel="alternate" hreflang= "es-MX" href="https://freshdesk.com/latam/" /> ..." Line: 243 Column: 11 - 12
"... <link rel="alternate" hreflang= "es-CO" href="https://freshdesk.com/latam/" /> ..." Line: 248 Column: 11 - 12
"... <link rel="alternate" hreflang= "es-AR" href="https://freshdesk.com/latam/" /> ..." Line: 253 Column: 11 - 12
"... <link rel="alternate" hreflang= "pt-BR" href="https://freshdesk.com/br/" /> ..." Line: 258 Column: 11 - 12
"... <link rel="alternate" hreflang= "ru" href="https://freshdesk.com/ru/" /> ..." Line: 263 Column: 11 - 12
"... <link rel="alternate" hreflang= "ja-JP" href="https://freshdesk.com/jp/" /> ..." Line: 268 Column: 11 - 12
"... <link rel="alternate" hreflang= "ko" href="https://freshdesk.com/ko/" /> ..." Line: 273 Column: 11 - 12
"... <link rel="alternate" hreflang= "it" href="https://freshdesk.com/it/" /> ..." Line: 278 Column: 11 - 12
"... <link rel="alternate" hreflang= "zh-hans" href="https://freshdesk.com/cn/" /> ..." Line: 283 Column: 11 - 12
"... <link rel="alternate" hreflang= "th" href="https://freshdesk.com/th/" /> ..." Line: 288 Column: 11 - 12
"... <link rel="alternate" hreflang= "vi" href="https://freshdesk.com/vi/" /> ..." Line: 293 Column: 11 - 12
"... <link rel="alternate" hreflang= "pl" href="https://freshdesk.com/pl/" /> ..." Line: 298 Column: 11 - 12
"... <link rel="alternate" hreflang= "zh-hant" href="https://freshdesk.com/hk/" /> ..." Line: 303 Column: 11 - 12
"... <link rel="alternate" hreflang= "tr" href="https://freshdesk.com/tr/" /> ..."
"...> <link rel="alternate" hreflang= "x-default" href="https://freshdesk.com" /> ..." Line: 183 Column: 11 - 12
"... <link rel="alternate" hreflang= "en-US" href="https://freshdesk.com" /> ..." Line: 188 Column: 11 - 12
"... <link rel="alternate" hreflang= "en-NL" href="https://freshdesk.com/eu/" /> ..." Line: 193 Column: 11 - 12
"... <link rel="alternate" hreflang= "en-FR" href="https://freshdesk.com/eu/" /> ..." Line: 198 Column: 11 - 12
"... <link rel="alternate" hreflang= "en-ES" href="https://freshdesk.com/eu/" /> ..." Line: 203 Column: 11 - 12
"... <link rel="alternate" hreflang= "en-DE" href="https://freshdesk.com/eu/" /> ..." Line: 208 Column: 11 - 12
"... <link rel="alternate" hreflang= "en-SE" href="https://freshdesk.com/eu/" /> ..." Line: 213 Column: 11 - 12
"... <link rel="alternate" hreflang= "de" href="https://freshdesk.com/de/" /> ..." Line: 218 Column: 11 - 12
"... <link rel="alternate" hreflang= "nl" href="https://freshdesk.com/nl/" /> ..." Line: 223 Column: 11 - 12
"... <link rel="alternate" hreflang= "fr" href="https://freshdesk.com/fr/" /> ..." Line: 228 Column: 11 - 12
"... <link rel="alternate" hreflang= "sv" href="https://freshdesk.com/se/" /> ..." Line: 233 Column: 11 - 12
"... <link rel="alternate" hreflang= "es-ES" href="https://freshdesk.com/es/" /> ..." Line: 238 Column: 11 - 12
"... <link rel="alternate" hreflang= "es-MX" href="https://freshdesk.com/latam/" /> ..." Line: 243 Column: 11 - 12
"... <link rel="alternate" hreflang= "es-CO" href="https://freshdesk.com/latam/" /> ..." Line: 248 Column: 11 - 12
"... <link rel="alternate" hreflang= "es-AR" href="https://freshdesk.com/latam/" /> ..." Line: 253 Column: 11 - 12
"... <link rel="alternate" hreflang= "pt-BR" href="https://freshdesk.com/br/" /> ..." Line: 258 Column: 11 - 12
"... <link rel="alternate" hreflang= "ru" href="https://freshdesk.com/ru/" /> ..." Line: 263 Column: 11 - 12
"... <link rel="alternate" hreflang= "ja-JP" href="https://freshdesk.com/jp/" /> ..." Line: 268 Column: 11 - 12
"... <link rel="alternate" hreflang= "ko" href="https://freshdesk.com/ko/" /> ..." Line: 273 Column: 11 - 12
"... <link rel="alternate" hreflang= "it" href="https://freshdesk.com/it/" /> ..." Line: 278 Column: 11 - 12
"... <link rel="alternate" hreflang= "zh-hans" href="https://freshdesk.com/cn/" /> ..." Line: 283 Column: 11 - 12
"... <link rel="alternate" hreflang= "th" href="https://freshdesk.com/th/" /> ..." Line: 288 Column: 11 - 12
"... <link rel="alternate" hreflang= "vi" href="https://freshdesk.com/vi/" /> ..." Line: 293 Column: 11 - 12
"... <link rel="alternate" hreflang= "pl" href="https://freshdesk.com/pl/" /> ..." Line: 298 Column: 11 - 12
"... <link rel="alternate" hreflang= "zh-hant" href="https://freshdesk.com/hk/" /> ..." Line: 303 Column: 11 - 12
"... <link rel="alternate" hreflang= "tr" href="https://freshdesk.com/tr/" /> ..."
Stray end tag “head”.
Line: 307 Column: 3 - 9
"... </head> <bo..."
"... </head> <bo..."
Start tag “body” seen but an element of the same type was already open.
Line: 308 Column: 3 - 77
"...</head> <body class=" nav-transparent " data-product-name="fdesk" data-lang=en > ..."
"...</head> <body class=" nav-transparent " data-product-name="fdesk" data-lang=en > ..."
Cannot recover after last error. Any further errors will be ignored.
Line: 308 Column: 3 - 77
"...</head> <body class=" nav-transparent " data-product-name="fdesk" data-lang=en > ..."
"...</head> <body class=" nav-transparent " data-product-name="fdesk" data-lang=en > ..."
Warnings
The “type” attribute is unnecessary for JavaScript resources.
Line: 92 Column: 5 - 41
"...ript> <script type="text/javascript" defer> ..." Line: 114 Column: 5 - 35
"...tyle> <script type="text/javascript"> ..." Line: 125 Column: 1 - 31
"...ation --> <script type="text/javascript"> win..." Line: 162 Column: 1 - 37
"...ippet --> <script defer type="text/javascript"> funct..."
"...ript> <script type="text/javascript" defer> ..." Line: 114 Column: 5 - 35
"...tyle> <script type="text/javascript"> ..." Line: 125 Column: 1 - 31
"...ation --> <script type="text/javascript"> win..." Line: 162 Column: 1 - 37
"...ippet --> <script defer type="text/javascript"> funct..."
The “type” attribute for the “style” element is not needed and should be omitted.
Line: 108 Column: 5 - 27
"... <style type="text/css"> ..."
"... <style type="text/css"> ..."
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freshdesk.com Ping
Ping is a computer network administration software utility used to test the reachability of a host on an Internet Protocol (IP) network. It measures the round-trip time for messages sent from the originating host to a destination computer that are echoed back to the source.
freshdesk.com TRACEROUTE
Traceroute is a computer network diagnostic tool for displaying the route (path) and measuring transit delays of packets across an Internet Protocol (IP) network. The history of the route is recorded as the round-trip times of the packets received from each successive host (remote node) in the route (path); the sum of the mean times in each hop is a measure of the total time spent to establish the connection. Traceroute proceeds unless all (three) sent packets are lost more than twice, then the connection is lost and the route cannot be evaluated.